Academic Journal
Impact of a visual indicator on the noise level in an emergency medical dispatch centre - a pilot study
| Title: | Impact of a visual indicator on the noise level in an emergency medical dispatch centre - a pilot study |
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| Authors: | Justin Outrey, Jean-Baptiste Pretalli, Sophie Pujol, Alice Brembilla, Thibaut Desmettre, Christophe Lambert, Jean-Marc Labourey, Frédéric Mauny, Abdo Khoury |
| Source: | BMC Emergency Medicine, Vol 21, Iss 1, Pp 1-7 (2021) |
| Publisher Information: | BMC, 2021. |
| Publication Year: | 2021 |
| Collection: | LCC:Special situations and conditions LCC:Medical emergencies. Critical care. Intensive care. First aid |
| Subject Terms: | Medical call Centre, Noise exposure, Noise, Special situations and conditions, RC952-1245, Medical emergencies. Critical care. Intensive care. First aid, RC86-88.9 |
| More Details: | Abstract Background Noise levels are monitored in call centres. A maximum of 52 to 55 dB(A) is recommended in order to prevent adverse events. We aimed at assessing the noise level and the impact of a visual noise indicator on the ambient noise level in a French Regional Emergency Medical Dispatch Centre (EMDC). Methods We conducted an observational study in the EMDC of the SAMU25 (University Hospital of Besancon). We measured the noise level using a SoundEarII® noise indicator (Dräger Medical SAS, France). The measurement took place in two phases on three consecutive days from 00:00 to 11:59 PM. At baseline, phase 1, the device recorded the average ambient noise for each minute without visual indication. Secondly, phase 2 included a sensor mounted with a light that would turn on green if noise was below 65 dB(A), orange if noise ever exceeded 65 and red if it exceeded 75 dB(A). Results In the presence of the visual noise indicator, the LAeq was significantly lower than in the absence of visual noise indicator (a mean difference of − 4.19 dB; P |
| Document Type: | article |
| File Description: | electronic resource |
| Language: | English |
| ISSN: | 1471-227X |
| Relation: | https://doaj.org/toc/1471-227X |
| DOI: | 10.1186/s12873-021-00415-5 |
| Access URL: | https://doaj.org/article/fe1f934a061b45daa59bc4fa8980ae35 |
| Accession Number: | edsdoj.fe1f934a061b45daa59bc4fa8980ae35 |
| Database: | Directory of Open Access Journals |
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| ISSN: | 1471227X |
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| DOI: | 10.1186/s12873-021-00415-5 |
| Published in: | BMC Emergency Medicine |
| Language: | English |