The Relation between Accountability and the Climate of Service in Israeli Public organisations

Bibliographic Details
Title: The Relation between Accountability and the Climate of Service in Israeli Public organisations
Authors: Yehuda ELIYA, Nicolae BIBU
Source: Revista de Management Comparat International, Vol 20, Iss 1, Pp 30-51 (2024)
Publisher Information: Editura ASE, 2024.
Publication Year: 2024
Collection: LCC:Economics as a science
Subject Terms: public organization, accountability, climate of service, israel, citizen, Economics as a science, HB71-74, Business records management, HF5735-5746
More Details: The paper discusses the findings of a doctoral research project about the relation between accountability and the climate of service in Israeli public organizations. It used a quantitative approach and targeted a number of 2798 respondents. The research population included managers and employees from six public organizations from Israel in autumn 2018l. The final sample comprised 1036 valid questionnaires. The four hypothesis related to the topic were validated, and a positive correlation was found between accountability and service climate. It should be noted that the organization's “general accountability” showed weak correlation with “service climate”. The conclusions point out that accountability of public organizations and of their employees is perceived as an important factor for enhancing the service climate in the public organizations, for increasing the citizen's confidence and creating public system fairness.
Document Type: article
File Description: electronic resource
Language: English
ISSN: 1582-3458
2601-0968
Relation: https://www.rmci.ase.ro/no20vol1/03.pdf; https://doaj.org/toc/1582-3458; https://doaj.org/toc/2601-0968
DOI: 10.24818/RMCI.2019.1.30
Access URL: https://doaj.org/article/f70fe354478b4993aca2fbd9175c0704
Accession Number: edsdoj.f70fe354478b4993aca2fbd9175c0704
Database: Directory of Open Access Journals
More Details
ISSN:15823458
26010968
DOI:10.24818/RMCI.2019.1.30
Published in:Revista de Management Comparat International
Language:English