Can a Healthcare 'Lean Sweep' Deliver on What Matters to Patients?; Comment on 'Improving Wait Times to Care for Individuals with Multimorbidities and Complex Conditions Using Value Stream Mapping'

Bibliographic Details
Title: Can a Healthcare 'Lean Sweep' Deliver on What Matters to Patients?; Comment on 'Improving Wait Times to Care for Individuals with Multimorbidities and Complex Conditions Using Value Stream Mapping'
Authors: Jennifer Y. Verma, Claudia Amar
Source: International Journal of Health Policy and Management, Vol 4, Iss 11, Pp 783-785 (2015)
Publisher Information: Kerman University of Medical Sciences, 2015.
Publication Year: 2015
Collection: LCC:Public aspects of medicine
Subject Terms: Wait Times, Multimorbidities, Lean Methodologies, Patient Experience, Chronic Care, Triple Aim, Public aspects of medicine, RA1-1270
More Details: Disconnects and defects in care – such as duplication, poor integration between services or avoidable adverse events – are costly to the health system and potentially harmful to patients and families. For patients living with multiple chronic conditions, such disconnects can be particularly detrimental. Lean is an approach to optimizing value by reducing waste (eg, duplication and defects) and containing costs (eg, improving integration of services) as well as focusing on what matters to patients. Lean works particularly well to optimize existing processes and services. However, as the burden of chronic illness and frailty overtake episodic care needs, health systems require far greater complex, adaptive change. Such change ought to take into account outcomes in population health in addition to care experiences and costs (together, comprising the Triple Aim); and involve patients and families in co-designing new models of care that better address complex, longer-term health needs.
Document Type: article
File Description: electronic resource
Language: English
ISSN: 2322-5939
Relation: http://www.ijhpm.com/pdf_3068_d2857aba979f493e8db49b4386e27f7b.html; https://doaj.org/toc/2322-5939
DOI: 10.15171/ijhpm.2015.140
Access URL: https://doaj.org/article/af5e26fe01ab42579297f5e2fc89de38
Accession Number: edsdoj.f5e26fe01ab42579297f5e2fc89de38
Database: Directory of Open Access Journals
More Details
ISSN:23225939
DOI:10.15171/ijhpm.2015.140
Published in:International Journal of Health Policy and Management
Language:English