Challenges in the management of the Cuban extension process: management information system

Bibliographic Details
Title: Challenges in the management of the Cuban extension process: management information system
Authors: Odette González Aportela, Mercedes González Fernández-Larrea, Tania Miladi Zambrano Loor, José de la Caridad Balsinde Herrera, Amado Batista Mainegra
Source: Revista MENDIVE, Vol 20, Iss 4, Pp 1146-1159 (2022)
Publisher Information: Universidad de Pinar del Río "Hermanos Saíz Montes de Oca", 2022.
Publication Year: 2022
Collection: LCC:Education (General)
LCC:Special aspects of education
Subject Terms: extensión universitaria, gestión, gestión de la calidad, mejora continua, sistema de gestión de la calidad, sistema de información., Education (General), L7-991, Special aspects of education, LC8-6691
More Details: The university extension process requires being up to its time and in accordance with the dynamics of the environment, which is why continuous improvement of the Quality Management System is essential, through the use of Information and Communication Technologies. The article proposes to expose the necessary elements for the design of a management information system of the extension process, as well as the benefits that its implementation will bring in the quality management of said process in Cuban Higher Education Institutions. To fulfill the objective, a concurrent mixed investigation was carried out using theoretical methods (historical-logical, inductive-deductive and analysis-synthesis) and empirical methods (documentary analysis, interview, questionnaire and systematization). As main results, the essential conceptual aspects of the proposal were established, the characteristics of a management information system that contemplates the process and quality management in unison were defined, and the benefits provided by its implementation in process management were determined. extensionist, allowing its continuous improvement, as long as it becomes a reflection of the essential aspects of the management of the extensionist process, favors the availability and accessibility of information and improvements in management times, as well as the use of information to promote good practices and make decisions based on the facts, in order to perfect the process with the active participation of its actors.
Document Type: article
File Description: electronic resource
Language: Spanish; Castilian
ISSN: 1815-7696
Relation: https://mendive.upr.edu.cu/index.php/MendiveUPR/article/view/3072; https://doaj.org/toc/1815-7696
Access URL: https://doaj.org/article/9f096aaa20a445759a525dae6f5e9b8a
Accession Number: edsdoj.9f096aaa20a445759a525dae6f5e9b8a
Database: Directory of Open Access Journals
More Details
ISSN:18157696
Published in:Revista MENDIVE
Language:Spanish; Castilian