Digital transformation, innovation capabilities, and servitization as drivers of ESG performance in manufacturing SMEs

Bibliographic Details
Title: Digital transformation, innovation capabilities, and servitization as drivers of ESG performance in manufacturing SMEs
Authors: Donghua Chen, Shaofeng Wang
Source: Scientific Reports, Vol 14, Iss 1, Pp 1-16 (2024)
Publisher Information: Nature Portfolio, 2024.
Publication Year: 2024
Collection: LCC:Medicine
LCC:Science
Subject Terms: Digital transformation, Innovation capabilities, Servitization level, Environmental, Social and Governance performance, SMEs, Sustainable development, Medicine, Science
More Details: Abstract This study investigates the relationship between digital transformation and Environmental, Social, and Governance (ESG) performance in the context of SMEs. Drawing upon Resource Orchestration Theory, this research proposes a theoretical model that examines the direct effect of digital transformation on ESG performance and the mediating roles of innovation capabilities and servitization level in this relationship. PLS-SEM and fsQCA were employed to analyze survey data from 215 SME executives. The results reveal that digital transformation positively influences ESG performance. Moreover, innovation capabilities and servitization level partially mediate the relationship between digital transformation and ESG performance. This research contributes to the literature by proposing and validating a comprehensive model that integrates these constructs, offering actionable insights for SME managers and policymakers to enhance ESG outcomes through strategic digital initiatives. Notably, fsQCA results highlight three distinct configurations of digital transformation components leading to high ESG performance, providing nuanced pathways for SMEs to achieve sustainable development.
Document Type: article
File Description: electronic resource
Language: English
ISSN: 2045-2322
Relation: https://doaj.org/toc/2045-2322
DOI: 10.1038/s41598-024-76416-8
Access URL: https://doaj.org/article/6dfe64a9b32c4182954a7e5a901998e0
Accession Number: edsdoj.6dfe64a9b32c4182954a7e5a901998e0
Database: Directory of Open Access Journals
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More Details
ISSN:20452322
DOI:10.1038/s41598-024-76416-8
Published in:Scientific Reports
Language:English