Does Malicious Envy of E-WOM Receivers Towards Senders Result in Avoidance of the Recommended Product?

Bibliographic Details
Title: Does Malicious Envy of E-WOM Receivers Towards Senders Result in Avoidance of the Recommended Product?
Authors: Makoto Ono, Ryosuke Shimizu
Source: Maketingu Janaru, Vol 38, Iss 2, Pp 68-78 (2018)
Publisher Information: Japan Marketing Academy, 2018.
Publication Year: 2018
Collection: LCC:Marketing. Distribution of products
Subject Terms: malicious envy, electronic word-of-mouth, promotional and prevention focus, emotional and cognitive information processing, Marketing. Distribution of products, HF5410-5417.5
More Details: The original form of the regulatory focus theory has proposed that persons with a promotional focus regard the existence of positive outcomes as important, whereas persons with a prevention focus regard the absence of negative outcomes as important. However, more recently, the theory has been extended to claim that the former group of persons s outcomes cognitively, whereas the latter evaluates the same outcomes more emotionally. Employing the extended version of regulatory focus theory, this study hypothesized that eWOM receivers with the promotional focus would be likely to avoid recommended products, eWOM receivers with the prevention focus would be more likely to adopt them, in contrast with previous research that has hypothesized that all eWOM receivers would avoid recommended products. To test this hypothesis, ANOVA was conducted using a dataset from a consumer experiment. Consequently, our hypothesis was supported.
Document Type: article
File Description: electronic resource
Language: Japanese
ISSN: 0389-7265
2188-1669
Relation: https://www.jstage.jst.go.jp/article/marketing/38/2/38_2018.041/_html/-char/en; https://doaj.org/toc/0389-7265; https://doaj.org/toc/2188-1669
DOI: 10.7222/marketing.2018.041
Access URL: https://doaj.org/article/41e38be22bbe486b861c511daed492e2
Accession Number: edsdoj.41e38be22bbe486b861c511daed492e2
Database: Directory of Open Access Journals
More Details
ISSN:03897265
21881669
DOI:10.7222/marketing.2018.041
Published in:Maketingu Janaru
Language:Japanese