Efficiency of services in CEE countries—case study of Poland and Belarus

Bibliographic Details
Title: Efficiency of services in CEE countries—case study of Poland and Belarus
Authors: Skąpska Elżbieta, Rollnik-Sadowska Ewa
Source: Economics and Business Review, Vol 6, Iss 4, Pp 118-133 (2020)
Publisher Information: Sciendo, 2020.
Publication Year: 2020
Collection: LCC:Economics as a science
Subject Terms: efficiency, efficiency factors, services, service companies, cee countries, d04, d22, f41, l84, Economics as a science, HB71-74
More Details: The aim of the paper is to identify determinants of the efficiency of service companies from two Central and Eastern European (CEE) countries4—Poland and Belarus. These transition economies represent different economic and systemic conditions. That is why it is worth analyzing whether external conditions determine internal efficiency factors in service companies. In order to achieve that aim quantitative research was conducted among 305 Polish and Belarusian service enterprises. The research results presented significant differences in responses between the two countries. For Polish enterprises the main determinants of efficiency were above all connected with competent and skilled staff. Belarussian companies regarded as efficiency factors which determine the demand level by means of access toward foreign markets and possibilities of internationalization. It proves that CEECs are not homogeneous and they represent different levels of economic development as well as the different conditions of running a business.
Document Type: article
File Description: electronic resource
Language: English
ISSN: 2450-0097
Relation: https://doaj.org/toc/2450-0097
DOI: 10.18559/ebr.2020.4.7
Access URL: https://doaj.org/article/c273ab19bc464f7ca06282d47bf54987
Accession Number: edsdoj.273ab19bc464f7ca06282d47bf54987
Database: Directory of Open Access Journals
More Details
ISSN:24500097
DOI:10.18559/ebr.2020.4.7
Published in:Economics and Business Review
Language:English