A robust latent CUSUM chart for monitoring customer attrition
| Title: | A robust latent CUSUM chart for monitoring customer attrition |
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| Authors: | Wu, Chunjie, Wang, Zhijun, MacEachern, Steven, Schneider, Jingjing |
| Source: | Journal of applied statistics. 50(7):1477-1495 |
| Availability: | http://explore.bl.uk/primo_library/libweb/action/display.do?tabs=detailsTab&gathStatTab=true&ct=display&fn=search&doc=ETOCvdc_100182505837.0x000001&indx=1&recIds=ETOCvdc_100182505837.0x000001 |
| Database: | British Library Document Supply Centre Inside Serials & Conference Proceedings |
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| ISSN: | 02664763 |
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| Published in: | Journal of applied statistics |
| Language: | English |