Customer Experience in the Age of AI
| Title: | Customer Experience in the Age of AI |
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| Authors: | Edelman, David C., Abraham, Mark |
| Source: | Harvard business review. 100(2):116-125 |
| Availability: | http://explore.bl.uk/primo_library/libweb/action/display.do?tabs=detailsTab&gathStatTab=true&ct=display&fn=search&doc=ETOCRN629292961&indx=1&recIds=ETOCRN629292961 |
| Database: | British Library Document Supply Centre Inside Serials & Conference Proceedings |
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| ISSN: | 00178012 |
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| Published in: | Harvard business review |
| Language: | English |