Grounded and Transparent Response Generation for Conversational Information-Seeking Systems

Bibliographic Details
Title: Grounded and Transparent Response Generation for Conversational Information-Seeking Systems
Authors: Łajewska, Weronika
Publication Year: 2024
Collection: Computer Science
Subject Terms: Computer Science - Information Retrieval
More Details: While previous conversational information-seeking (CIS) research has focused on passage retrieval, reranking, and query rewriting, the challenge of synthesizing retrieved information into coherent responses remains. The proposed research delves into the intricacies of response generation in CIS systems. Open-ended information-seeking dialogues introduce multiple challenges that may lead to potential pitfalls in system responses. The study focuses on generating responses grounded in the retrieved passages and being transparent about the system's limitations. Specific research questions revolve around obtaining confidence-enriched information nuggets, automatic detection of incomplete or incorrect responses, generating responses communicating the system's limitations, and evaluating enhanced responses. By addressing these research tasks the study aspires to contribute to the advancement of conversational response generation, fostering more trustworthy interactions in CIS dialogues, and paving the way for grounded and transparent systems to meet users' needs in an information-driven world.
Comment: Proceedings of the 17th ACM International Conference on Web Search and Data Mining (WSDM '24), 2024
Document Type: Working Paper
DOI: 10.1145/3616855.3635727
Access URL: http://arxiv.org/abs/2406.19281
Accession Number: edsarx.2406.19281
Database: arXiv
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  Data: 2024
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  Data: While previous conversational information-seeking (CIS) research has focused on passage retrieval, reranking, and query rewriting, the challenge of synthesizing retrieved information into coherent responses remains. The proposed research delves into the intricacies of response generation in CIS systems. Open-ended information-seeking dialogues introduce multiple challenges that may lead to potential pitfalls in system responses. The study focuses on generating responses grounded in the retrieved passages and being transparent about the system's limitations. Specific research questions revolve around obtaining confidence-enriched information nuggets, automatic detection of incomplete or incorrect responses, generating responses communicating the system's limitations, and evaluating enhanced responses. By addressing these research tasks the study aspires to contribute to the advancement of conversational response generation, fostering more trustworthy interactions in CIS dialogues, and paving the way for grounded and transparent systems to meet users' needs in an information-driven world.<br />Comment: Proceedings of the 17th ACM International Conference on Web Search and Data Mining (WSDM '24), 2024
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