What do patients really want? An in-depth examination of patient experience in four Australian hospitals.

Bibliographic Details
Title: What do patients really want? An in-depth examination of patient experience in four Australian hospitals.
Authors: Rapport, F., Hibbert, P., Baysari, M., Long, J. C., Seah, R., Zheng, W. Y., Jones, C., Preece, K., Braithwaite, J.
Source: BMC Health Services Research; 1/15/2019, Vol. 19 Issue 1, p1-9, 9p, 2 Charts
Subject Terms: PATIENT satisfaction, HEALTH facilities, MEDICAL communication, MEDICAL protocols, EMOTIONS, HEALTH surveys, HOSPITAL care, PATIENT-centered care
Abstract: The article presents the results of a patient survey to determine the experience at four hospitals in Australia. Topics covered include communication, emotional needs addressed by clinical teams, and the influence of patients sharing a room. The authors go on to discuss patient-centered care strategies for hospitals.
Database: Complementary Index
More Details
ISSN:14726963
DOI:10.1186/s12913-019-3881-z
Published in:BMC Health Services Research
Language:English