Bibliographic Details
| Title: |
HOW GENERATIVE AI WILL DISRUPT THE SOFTWERE SECTOR. |
| Authors: |
Schneider, Jeremy, Shah, Tejas, Abraham, Joshan Cherian |
| Source: |
McKinsey Quarterly. 2024 Q4, Issue 4, p90-101. 12p. 1 Color Photograph, 1 Diagram, 1 Chart, 3 Graphs. |
| Subject Terms: |
*Customer relationship management, *Business success, *Customer services software, *Information technology, *Chief information officers, Robotic process automation, Generative artificial intelligence |
| Abstract: |
The article discusses the disruptive impact of Generative AI (Gen AI) on the enterprise software sector, highlighting the accelerated pace of adoption by businesses. Gen AI is projected to drive significant growth in the software space, with spending potentially reaching between $175 billion and $250 billion by 2027. The technology is expected to lead to a realignment of user segments, value pools, and competitive dynamics within software categories, presenting both opportunities and challenges for software leaders. Additionally, Gen AI could result in increased vendor switching, erosion of incumbency advantages, and a shift towards internal software development within enterprises. [Extracted from the article] |
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| Database: |
Business Source Complete |
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