A Multiple Case Study Investigating Changes in Organizations Serving Residents with Intellectual Disabilities and Challenging Behaviours

Bibliographic Details
Title: A Multiple Case Study Investigating Changes in Organizations Serving Residents with Intellectual Disabilities and Challenging Behaviours
Language: English
Authors: Olivier-Pijpers, Vanessa Charissa (ORCID 0000-0001-7531-9284), Cramm, Jane Murray, Landman, Wouter, Nieboer, Anna Petra
Source: Journal of Applied Research in Intellectual Disabilities. Jan 2021 34(1):190-199.
Availability: Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www.wiley.com/en-us
Peer Reviewed: Y
Page Count: 10
Publication Date: 2021
Document Type: Journal Articles
Reports - Research
Descriptors: Intellectual Disability, Behavior Problems, Organizational Change, Foreign Countries, Employees, Work Environment, Residential Programs, Change Strategies, Caregivers, Caregiver Role
Geographic Terms: Netherlands
DOI: 10.1111/jar.12797
ISSN: 1360-2322
Abstract: Background: The present authors examined changes made in disability service organizations supporting residents with intellectual disabilities and challenging behaviours, because these changes may influence residents' support and subsequently their challenging behaviours. Method: In this multiple case study, the present authors collected and qualitatively analysed data (organizational documents, meetings records and focus group reports) on organizational changes made in two specialized Dutch disability service organizations, using ecological theory as a sensitizing framework and the constant comparative method. Results: Themes describing organizational changes in this context were as follows: a messy start to the transition; staff, professionals and managers remain at a distance; staff members' ability to change; clear boundaries between formal and informal caregivers; and staff's feelings of being unheard. Conclusions: Organizational changes can enhance, but also limit, the quality of residential support services provided to people with intellectual disabilities and challenging behaviours. The change process and impact of organizational changes on residents must be examined closely.
Abstractor: As Provided
Entry Date: 2020
Accession Number: EJ1278313
Database: ERIC
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ISSN:1360-2322
DOI:10.1111/jar.12797
Published in:Journal of Applied Research in Intellectual Disabilities
Language:English