Exploring the mechanisms driving elderly Fintech engagement: the role of social influence and the elderly’s digital literacy

Bibliographic Details
Title: Exploring the mechanisms driving elderly Fintech engagement: the role of social influence and the elderly’s digital literacy
Authors: Yi Mei
Source: Frontiers in Psychology, Vol 15 (2024)
Publisher Information: Frontiers Media S.A., 2024.
Publication Year: 2024
Collection: LCC:Psychology
Subject Terms: silver generation, digital literacy, social influence, elderly digital engagement, m-banking, Psychology, BF1-990
More Details: ObjectiveThis study aims to investigate the elderly digital engagement (acceptance and utilization of technology), with a focus on the widespread application of financial technology: mobile banking (m-banking).MethodsGuided by social influence theory, the research examines the various social dynamics that encourage elderly engagement with m-banking and the moderating effects of their digital literacy. Data was gathered online utilizing a disjunctive approach and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM).ResultsThe study reveals that both word-of-mouths (WOMs) and peer engagement significantly influence the elderly’s perceived usefulness of the platform, thereby influencing their m-banking engagement. Additionally, the level of digital literacy among older adults was found to impact their perceived usefulness of m-banking services. Interestingly, digital literacy among older adults negatively moderates the positive associations of WOMs and peer engagement on perceived usefulness.DiscussionThese insights advance our understanding of how social interactions can steer technological engagement, particularly for the silver generation with diverse levels of digital literacy. As society ages and becomes increasingly digitized, it is imperative to promote digital engagement among the elderly and foster a more inclusive digital environment.
Document Type: article
File Description: electronic resource
Language: English
ISSN: 1664-1078
Relation: https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1420147/full; https://doaj.org/toc/1664-1078
DOI: 10.3389/fpsyg.2024.1420147
Access URL: https://doaj.org/article/60fedb930b294dd685384596b93074c9
Accession Number: edsdoj.60fedb930b294dd685384596b93074c9
Database: Directory of Open Access Journals
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  Data: ObjectiveThis study aims to investigate the elderly digital engagement (acceptance and utilization of technology), with a focus on the widespread application of financial technology: mobile banking (m-banking).MethodsGuided by social influence theory, the research examines the various social dynamics that encourage elderly engagement with m-banking and the moderating effects of their digital literacy. Data was gathered online utilizing a disjunctive approach and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM).ResultsThe study reveals that both word-of-mouths (WOMs) and peer engagement significantly influence the elderly’s perceived usefulness of the platform, thereby influencing their m-banking engagement. Additionally, the level of digital literacy among older adults was found to impact their perceived usefulness of m-banking services. Interestingly, digital literacy among older adults negatively moderates the positive associations of WOMs and peer engagement on perceived usefulness.DiscussionThese insights advance our understanding of how social interactions can steer technological engagement, particularly for the silver generation with diverse levels of digital literacy. As society ages and becomes increasingly digitized, it is imperative to promote digital engagement among the elderly and foster a more inclusive digital environment.
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      – SubjectFull: digital literacy
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      – SubjectFull: social influence
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