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Preoperative patient education: can we improve satisfaction and reduce anxiety?

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Title: Preoperative patient education: can we improve satisfaction and reduce anxiety?
Authors: Jaime Ortiz, Suwei Wang, MacArthur A. Elayda, Daniel A. Tolpin
Source: Revista Brasileira de Anestesiologia, Vol 65, Iss 1, Pp 7-13 (2015)
Publisher Information: Sociedade Brasileira de Anestesiologia, 2015.
Publication Year: 2015
Collection: LCC:Anesthesiology
Subject Terms: Evaluación preoperatoria, Información al paciente, Satisfacción del paciente, Ansiedad, Anesthesiology, RD78.3-87.3
More Details: BACKGROUND AND OBJECTIVES: Patients' knowledge deficits concerning anesthesia and the anesthesiologist's role in their care may contribute to anxiety. The objective of this study was to develop anesthesia patient education materials that would help improve patient's satisfaction regarding their knowledge of the perioperative process and decrease anxiety in a community hospital with a large Spanish-speaking population. METHODS: A survey (Survey A) in English and Spanish was administered to all adult anesthesiology preoperative clinic patients during a 4-week period. The data were analyzed and then a patient education handout was developed in both English and Spanish to assist with our patients' major concerns. A second survey (Survey B) was administered that was completed after the education handout had been put into use at the clinic. The survey asked for basic demographic information and included questions on satisfaction with regard to understanding of anesthesia as well as worries regarding surgery and pain. RESULTS: In the patients who received the handout, statistically significant improvement was found in the questions that asked about satisfaction with regard to understanding of type of anesthesia, options for pain control, what patients are supposed to do on the day of surgery, and the amount of information given with regard to anesthetic plan. There was no difference in anxiety related to surgery in patients who received the educational handout compared to those patients who did not. CONCLUSIONS: Patient education handouts improved patient's satisfaction regarding their knowledge of the perioperative process but did not reduce anxiety related to surgery.
Document Type: article
File Description: electronic resource
Language: English
Spanish; Castilian
Portuguese
ISSN: 1806-907X
Relation: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-70942015000100007&lng=en&tlng=en; https://doaj.org/toc/1806-907X
DOI: 10.1016/j.bjane.2013.07.009
Access URL: https://doaj.org/article/169a5abf916741439259c3beceef0e3e
Accession Number: edsdoj.169a5abf916741439259c3beceef0e3e
Database: Directory of Open Access Journals
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  Data: Revista Brasileira de Anestesiologia, Vol 65, Iss 1, Pp 7-13 (2015)
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  Data: BACKGROUND AND OBJECTIVES: Patients' knowledge deficits concerning anesthesia and the anesthesiologist's role in their care may contribute to anxiety. The objective of this study was to develop anesthesia patient education materials that would help improve patient's satisfaction regarding their knowledge of the perioperative process and decrease anxiety in a community hospital with a large Spanish-speaking population. METHODS: A survey (Survey A) in English and Spanish was administered to all adult anesthesiology preoperative clinic patients during a 4-week period. The data were analyzed and then a patient education handout was developed in both English and Spanish to assist with our patients' major concerns. A second survey (Survey B) was administered that was completed after the education handout had been put into use at the clinic. The survey asked for basic demographic information and included questions on satisfaction with regard to understanding of anesthesia as well as worries regarding surgery and pain. RESULTS: In the patients who received the handout, statistically significant improvement was found in the questions that asked about satisfaction with regard to understanding of type of anesthesia, options for pain control, what patients are supposed to do on the day of surgery, and the amount of information given with regard to anesthetic plan. There was no difference in anxiety related to surgery in patients who received the educational handout compared to those patients who did not. CONCLUSIONS: Patient education handouts improved patient's satisfaction regarding their knowledge of the perioperative process but did not reduce anxiety related to surgery.
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