THE APPLICATION OF THE KANO MODEL IN EDUCATION -- A SYSTEMATIC LITERATURE REVIEW.

Authors: Buffon, Cintia Zuccon¹, cintiazbuffon@ucf.edu, Cudney, Elizabeth A.², Elshennawy, Ahmad¹

Source: Journal of Management & Engineering Integration; Summer2024, Vol. 17 Issue 1, p34-45, 12p

Design Development of Catfish Chips using the Kano Model and Quality Function Deployment (QFD) at the Pelemadu Rempeyek Industrial Center.

Authors: Prasetyo, Muhammad Arif¹, arifprasetyo19@gmail.com, Mazda, Chadziqatun Najilatil¹, mazdacha97@gmail.com, Aji, Taufiq¹, taufiq.aji@uin-suka.ac.id, Dwijayanti, Khusna¹, khusna.dwijayanti@uin-suka.ac.id

Source: Proceedings of the International Conference on Industrial Engineering & Operations Management; 2/12/2024, p2360-2369, 10p

Quantification and integration of Kano’s model into QFD for optimising product design.

Authors: Ji, Ping^1,2 (AUTHOR) p.ji@polyu.edu.hk, Jin, Jian^1,2,3 (AUTHOR), Wang, Ting² (AUTHOR), Chen, Yizeng⁴ (AUTHOR)

Source: International Journal of Production Research. Nov2014, Vol. 52 Issue 21, p6335-6348. 14p. 2 Diagrams, 8 Charts, 1 Graph.

Subject Terms: *Quality function deployment, *Kano model (Product management), *Product design, Mixed integer linear programming, Customer satisfaction research

A novel approach for supplier selection based on the Kano model and fuzzy MCDM.

Authors: Ghorbani, Mazaher¹ (AUTHOR), Mohammad Arabzad, S.² (AUTHOR), Shahin, Arash³ (AUTHOR) arashshahin@hotmail.com

Source: International Journal of Production Research. Sep2013, Vol. 51 Issue 18, p5469-5484. 16p. 5 Diagrams, 14 Charts.

Subject Terms: *Kano model (Product management), *Suppliers, *Multiple criteria decision making, *TOPSIS method, Fuzzy decision making, Fuzzy logic, Rating

Determining the Importance of Customer Requirements in QFD - A New Approach based on Kano Model and its Comparison with Other Methods.

Authors: MADZÍK, Peter¹ peter.madzik@gmail.com, LYSÁ, Ľudmila¹, BUDAJ, Pavol¹

Source: Quality - Access to Success. Feb2019, Vol. 20 Issue 168, p3-15. 13p.

Subject Terms: *Quality function deployment, *Kano model (Product management), *New product development, *Customer services, Analytic hierarchy process

Increasing accuracy of the Kano model - a case study.

Authors: Madzík, Peter¹ (AUTHOR) peter.madzik@gmail.com

Source: Total Quality Management & Business Excellence. 2018, Vol. 29 Issue 3/4, p387-409. 23p.

Subject Terms: *Kano model (Product management), *Customer relationship management, *Customer relations, *Quality of service, *Mathematical models, Categorization (Psychology)

An integrated approach to project management using the Kano model and QFD: an empirical case study.

Authors: Lo, Sonia M.¹ (AUTHOR) sonia.lo@nccu.edu.tw, Shen, Han-Ping² (AUTHOR), Chen, James C.² (AUTHOR)

Source: Total Quality Management & Business Excellence. Dec2017, Vol. 28 Issue 13/14, p1584-1608. 25p.

Subject Terms: *Cointegration, *Kano model (Product management), *Project management, *Quality function deployment, *Theory of constraints

Integrating customers' disparate technology readiness into technological requirement analysis: an extended Kano approach.

Authors: Kim, Jiyoung¹ (AUTHOR), Geum, Youngjung² (AUTHOR), Park, Yongtae³ (AUTHOR) parkyt1@snu.ac.kr

Source: Total Quality Management & Business Excellence. May/Jun2017, Vol. 28 Issue 5/6, p678-694. 17p.

Subject Terms: *Business requirements analysis, *Kano model (Product management), *Customer satisfaction, *Quality control, *Technological innovations

Integrating Kano Model and Quality Function Deployment for designing service in hospital front office.

Authors: Priyono, Anjar¹ anjar.priyono@uii.ac.id, Yulita, Andina¹ andina.yulita@uii.ac.id

Source: Intangible Capital. 2017, Vol. 13 Issue 5, p924-947. 24p.

Subject Terms: *Kano model (Product management), *Total quality management

A rapid Kano-based approach to identify optimal user segments.

Authors: Atlason, Reynir Smari¹ resa@iti.sdu.dk, Stefansson, Arnaldur Smari², Wietz, Miriam³, Giacalone, Davide³

Source: Research in Engineering Design. Jul2018, Vol. 29 Issue 3, p459-467. 9p.

Subject Terms: *KANO model (Product management), *CUSTOMER satisfaction, *NEW product development, *FRAD (Conceptual model), *CONSUMER preferences

The role of emotional design and user interaction in products based on Iran's tradition and cultural heritage (case study: Dinnerware).

Authors: Mamaghani, Nasser Koleini, Izadpanah, Parisa, Shahri, Mahdiyeh Jafarnejad

Source: International Journal of Architectural Engineering & Urban Planning; 2024, Vol. 34 Issue 2, p1-14, 14p

Subject Terms: CULTURAL property, TABLEWARE, KANO model (Product management), TIMURID pottery

Geographic Terms: IRAN

The soft side of QFD: a comparative study on customer requirements' prioritization in the food sector.

Authors: Fargnoli, Mario¹, mario.fargnoli@uniroma1.it, Haber, Nicolas¹, njhaber@gmail.com, Platti, Davide¹, davide.platti.13@gmail.com, Tronci, Massimo¹, massimo.tronci@uniroma1.it

Source: Proceedings of the International Conference on Industrial Engineering & Operations Management; 8/2/2021, p78-89, 12p

Minimal Human Interaction in Hospitals: Effective Online Registration System Design.

Authors: Lin, Chin-Feng¹ cfl@mail.nptu.edu.tw, Fu, Yin-Chih², Lin, Liang-Shiun³, Fu, Chen-Su⁴

Source: SAGE Open. Jul-Sep2022, Vol. 12 Issue 3, p1-16. 16p.

Subject Terms: *HOSPITALS, *KANO model (Product management), *QUANTITATIVE research, *COGNITIVE ability, *COGNITIVE Abilities Test

Integrating Fuzzy Theory into Kano Model for Classification of Service Quality Elements: A Case Study of Machinery Industry in China.

Authors: Qingliang Meng^1,2 mengzhi007@163.com, Xuan Jiang¹ 84553121@qq.com, Lin He¹ 466657381@qq.com, Xinxin Guo¹ 2205607955@qq.com

Source: Journal of Industrial Engineering & Management. 2015, Vol. 8 Issue 5, p1661-1675. 15p.

Subject Terms: *Quality of service, *Kano model (Product management), *Machinery industry

Geographic Terms: China

Integrating the Kano model into architectural design: quality measurement in mass-housing units.

Authors: Ek, Fatma İpek¹ (AUTHOR) ek.ipek@gmail.com, Çıkış, Şeniz¹ (AUTHOR)

Source: Total Quality Management & Business Excellence. Mar/Apr2015, Vol. 26 Issue 3/4, p400-414. 15p.

Subject Terms: *Kano model (Product management), *Total quality management, *House construction, Architectural design, Domestic architecture, Spatial analysis (Statistics)

Geographic Terms: İzmir (Turkey)

Towards the fine-tuning of a predictive Kano model for supporting product and service design.

Authors: Borgianni, Yuri¹ (AUTHOR) yuri.borgianni@unifi.it, Rotini, Federico¹ (AUTHOR)

Source: Total Quality Management & Business Excellence. Mar/Apr2015, Vol. 26 Issue 3/4, p263-283. 21p.

Subject Terms: *Kano model (Product management), *Product design, *Customer satisfaction, *Product quality, *Private sector, Social surveys

Service Quality Improvement Design For Business Trading License in Electronic Integrated Licensing Service.

Authors: Kiki Rizki Yunita¹, kikiyunita87@gmail.com, Dachyar, M.¹, mdachyar@yahoo.com, Gabriel, Djoko Sihono¹, dsihono@yahoo.com

Source: Proceedings of the International Conference on Industrial Engineering & Operations Management; 3/7/2021, p1749-1759, 11p

Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services.

Authors: Wang, Chih-Hsuan¹ (AUTHOR) chihwang@mail.nctu.edu.tw, Fong, Hsin-Yu¹ (AUTHOR)

Source: Journal of Industrial & Production Engineering. Oct2016, Vol. 33 Issue 7, p450-458. 9p.

Subject Terms: *KANO model (Product management), *CUSTOMER retention, *AIR travelers, *SERVICES for travelers

بخش بندی بازار محصول لپ تاپ بر مبنای سبک زندگی (مورد مطالعه دانشجویان دانشگاه فردوسی)

Alternate Title: Segmenting Notebook PC market based on life style (The case of Ferdowsi University students).

Authors: کاظمی, مصطفی¹, اسلامی, قاسم² Eslami_ghasem@yahoo.com, احمدی منش, منیره³

Source: New Marketing Research Journal. 2014 Special Issue, Vol. 4, p113-140. 28p.

Subject Terms: *Laptop computers, *Kano model (Product management), *Customer satisfaction

How do interactions of Kano model attributes affect customer satisfaction? An analysis based on psychological foundations.

Authors: Tontini, Gerson¹ (AUTHOR) gersontontini@gmail.com, Søilen, Klaus Solberg² (AUTHOR), Silveira, Amélia³ (AUTHOR)

Source: Total Quality Management & Business Excellence. Dec2013, Vol. 24 Issue 11/12, p1253-1271. 19p.

Subject Terms: *Customer satisfaction, *Kano model (Product management), *Pizzerias, *Video rental services, *Product attributes, *Quality of service, Intrinsic motivation, Extrinsic motivation